Public Pension Funds Criticized for Profiting From Private Equity’s “Surprise Billing” Abuse

We’ve described how private equity is behind the stunningly widespread abuse known as “surprise billing” or “balance billing”. This occurs when Americans with health insurance get hit with “out of network” charges for ambulances, emergency room services, or even with scheduled surgeries when they did what they could to make sure that only medical professionals in their networks were part of their operating room team.

This scam has become so widespread that a 2019 survey by the Kauffman Foundation found that 40% of American families had been hit with an unexpected medical bill, and half of those were for out of network charges. Other studies found that over one in four emergency room visits resulted in a surprise bill, as did over four in ten ambulance rides. No wonder there have been more and more efforts at the state and local level to prohibit or severely limit this practice.

Eileen Appelbaum, co-head of CEPR, has identified the hidden hand behind this abuse: private equity. In turn, consumer and patient advocates have wised up and are starting to pressure the public pension funds that profit from investing in the private equity funds that have been leading this abuse, KKR and Blackstone. This is the key section of a must-read post by Appelbaum:

The problem of surprise billing has grown substantially in recent years because hospitals have been under financial pressure to reduce overall costs and have turned to outsourcing expensive and critical services to third-party providers as a cost-reduction strategy. Outsourcing is not new, as hospitals began outsourcing non-medical ancillary services such as facilities management and food services in the 1980s…

Recent outsourcing, however, has expanded to critical care areas – emergency rooms, radiology, anesthesiology, surgical care, and specialized units for burn, trauma, or neo-natal care. Now hospitals contract with specialty physician practices or professional physician staffing firms to provide these services – even if the patient receives treatment at a hospital or at an outpatient center that is in the patients’ insurance network. According to one study, surprise billing is concentrated in those hospitals that have outsourced their emergency rooms.[vii]A recent report found that almost 65 percent of U.S. hospitals now have emergency rooms that are staffed by outside companies.[viii]

Private equity firms have played a critical role in consolidating physicians’ practices into large national staffing firms with substantial bargaining power vis-à-vis hospitals and insurance companies. They have also bought up other emergency providers, such as ambulance and medical transport services. They grow by buying up many small specialty practices and ‘rolling them up’ into umbrella organizations that serve healthcare systems across the United States. Mergers of large physician staffing firms to create national powerhouses have also occurred. As these companies grow in scale and scope and become the major providers of outsourced services, they have gained greater market power in their negotiations with both hospitals and insurance companies: hospitals with whom they contract to provide services and insurance companies who are responsible for paying the doctors’ bills.

Hospitals have consolidated in order to gain market share and negotiate higher insurance payments for procedures. Healthcare costs have been driven up further by the dynamics associated with payments for out-of-network services. As physicians’ practices merge or are bought out and rolled up by private equity firms, their ability to raise prices that patients or their insurance companies pay for these doctors’ services increases. The larger the share of the market these physician staffing firms control, the greater their ability to charge high out-of-network fees. The likelihood of surprise medical bills goes up, and this is especially true when Insurance companies find few doctors with these specialties in a given region with whom they can negotiate reasonable charges for their services.

The design of the private equity business model is geared to driving up the costs of patient care. Private equity funds rely on the classic leveraged buyout model (LBO) in which they use substantial debt to buyout companies (in this case specialty physician practices as well as ambulance services) because debt multiplies returns if the investment is successful. They target companies that have a steady and high cash flow so they can manage the cash in order to service the debt and make high enough returns to pay their investors ‘outsized returns’ that exceed the stock market.[xi] Emergency medical practices are a perfect buyout target because demand is inelastic, that is, it does not decline when prices go up. Moreover, demand for these services is large – almost 50 percent of medical care comes from emergency room visits, according to a 2017 national study by the University of Maryland School of Medicine, and demand has steadily increased.[xii] PE firms believe they face little or no downside market risk in these buyouts.

Appelbaum has carefully documented the history of the two biggest players in this patient-muscling operation: Envision Healthcare, a rollup of emergency ambulance and specialty physicians’ practices now owned by KKR funds, and TeamHealth, a healthcare staffing company that provides hospitals with ER professoinals, anesthesiologists, hospitalists, and hospital specialists such as OB/GYN, orthopedics, general surgery, pediatric services as well as post-acute care, now owned by Blackstone funds. And she show that private equity ownership has led to extortionate billing practices:

Envision has come under heavy scrutiny for the huge out-of-network surprise medical bills it sends to ER patients. A team of Yale University health economists examined the billing practices of EmCare, Envision’s physician staffing arm.[xx]They found that when EmCare took over the management of emergency departments, it nearly doubled its charges for caring for patients compared to the charges billed by previous physician groups….

The Yale researchers who investigated EmCare and found excessive use of surprise medical billing also examined TeamHealth’s billing practices. They found that Blackstone owned TeamHealth has taken a somewhat different tack. It uses the threat of sending high out-of-network surprise bills for ER doctors’ services to an insurance company’s covered patients to gain high fees from the company as in-network doctors. In most cases, the researchers noted, TeamHealth emergency physicians would go out-of-network for a few months, then rejoin the network after bargaining for in-network payment rates that were 68 percent higher than in-network rates received by the previous ER doctors.[xxvii]While this avoids the situation of a patient getting a large, surprise medical bill for the services of ER doctors, it raises healthcare costs and premiums for everyone.

We also pointed out how the sudden death of a promising and pretty comprehensive California bill to end surprise billing, where no one even deigned to explain what happened, had all the hallmarks of heavyweight donors putting the kibosh on it. The revelation of private equity as the big moving force behind surprise bills makes it all make sense.

So fast forward to the latest development: activists placing pressure on public pension funds who’ve invested in the private equity funds that are running this racket. Keep in mind the numbers are not small. CalPERS recently sold $8.9 million in public shares in two private prison companies whose combined market cap was under $4 billion. By contrast, Blackstone acquired TeamHealth for $6.1 billion in 2017. And there are other private equity controlled companies playing the patient-looting game, such as AirMedicalGroup, which is part-onwed by KKR. Oh, and while CalPERS has not invested in any recent KKR funds, it has invested in 2011 Blackstone VI and 2016 Blackstone VII, and hence is almost certain to have an interest in TeamHealth.

The Financial Times asked public pension funds about these investments and got the brush off. However, with Congress to hold hearings this month, these funds will need to muster up some answers. From the Financial Times:

FTfm asked pension plans in California, Idaho, Michigan, New Jersey and Oregon if they had concerns about damage to their reputation as socially responsible investors from their links to Blackstone and KKR, two of the private equity managers under investigation….

Mounting public anger prompted US lawmakers to launch a bipartisan investigation in September. The probe is focused on Blackstone and KKR as the respective owners of TeamHealth and Envision, two of the largest providers of medical services to hospitals and other healthcare providers.

The Congressional investigation is led by Greg Walden from Oregon and Frank Pallone from New Jersey, even though they represent two of the states where public pension plans have invested in healthcare via Blackstone and KKR.

Welsh, Carson, Anderson & Stowe, a New York-based private equity manager that has invested in 85 healthcare companies over its 40-year history, is also under investigation by the US Congress. 

Ludovic Phalippou, professor of finance at Oxford Saïd Business School, said savers were told that retirement funds must move into more aggressive investment vehicles because future returns on publicly traded stocks and bonds would be too low to deliver on pension promises.

“These vehicles do everything possible to generate cash, squeezing everyone’s pockets including pensioners. The final nail in the coffin is that most of this extra cash captured goes into the hands of the richest 1 per cent of the population in the form of fees. It is unclear whether pensioners will get even a crumb,” said Mr Phalippou.

Note that CalPERS is also an investor in recent Welsh Carson funds.

One of the reasons for the public pension fund silence is they not only don’t have good answers but they also lack good options. Unlike CalSTRS, who after making quite a stink got Cerberus to allow CalSTRS to “exit its economic interest” in gunmaker Remington Outdoor, it’s not clear that even making a ruckus would enable a limited partner to extricate themselves. These investments are too large and these strategies too important to the PE firms for them to abandon them, and they would separately be loath to set the precedent of letting particular limited partners to shed particular exposures while staying in their funds. CalSTRS and guns were arguably a special situation given school shootings.

However, the fact that limited partners are so deeply involved in practices that are central to medical bankruptcies and rising health care costs (trust me, private equity is heavily involved in plenty of other medical industry choke points like cornering local markets in kidney dialysis centers) may finally shed a long-overdue light on the way that public pension funds are major funders of rentier capitalism. It will be amusing to see how they try to square that with their pretenses of investment virtue.

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  1. Divadab

    Filthy scum who profit from gouging sick people.

    Ya that’s a sensible foundation for a medical system – profiteering.

    American exceptionalism at its finest.

    1. Noel Nospamington

      As a Canadian, I simply cannot understand why a very large and vocal percentage of Americans are opposed to single payer government run health care.

      Yes single payer will result a net increase in taxes to the middle class, but it will also eliminate expensive health care premiums directly paid or via payroll deductions, resulting in a significant net savings.

      Even if you really do like your insurance provider, with the current surprise billing practices you don’t have a choice to use them. So why are most Americans afraid to switch to single payer? Look at the way the media and many members of the general public are treating health care proposals by Elizabeth Warren and Bernie Sanders?

      1. Carla

        As an American, I can’t understand it, either. It boggles the mind that the lies about Canadians flocking to the U.S. for better medical care continue to be told, but an old friend repeated the canard just the other night. I said “Who? Tell me their names. Tell me when this happened and who you’re talking about.” Of course, he couldn’t tell me, but he “knows.” He’s a great guy, salt of the earth. I’ve been a single payer activist for over 20 years, and now all I want is to see it signed into law before I die.

        Elizabeth Warren, even if she could win against Trump, and she can’t — even if she could — she would cave.

        Bernie is the only person who would and could carry it through, so as long as he’s running, he’s got my vote.

        1. divadab

          One word – brainwashing. Filthy Corporate brainwashing.

          Like a herd of umpty dumps.

          And that, unfortunately, is how much of the US ruling class thinks of the citizenry – a herd to be “managed” – not eaten like cattle, (that would be illegal! and mostly gross due to the terrible corporate chemical food diet), but exploited, tricked, bamboozled, lied to constantly, and so on. And generally, as long as they are fat dumb and “happy” (= distracted), most seem to go along. It’s a sick family.

          And yes, Bernie all the way. The only one not in it for the money. The corruption drips off the rest of them – I mean, KH is as corrupt as HRC but she has more than promises to traffic, as Mr. Brown well knows.

          1. templar555510

            How right you are. As a Brit with an American son-in-law doctor ( neuro-surgeon ) who said to me just recently ‘ I am just a well paid Uber driver ‘ in disgust at his treatment by his money grubbing management . Americans just cannot believe that there are other countries with better systems of anything, let alone Healthcare, than those that exist in America . No-one in this country ever has to concern themselves with the cost of healthcare at any moment in their lives . That’s what single-payer means .

          2. pdxjoan

            To paraphrase a quote from Edith Wharton’s “The Age of Innocence”, “There was no use trying to emancipate a [citizen] who had not the dimmest notion that [they were] not free.”

        2. rd

          The US medical system is better for optional surgeries, like cosmetic plastic surgery.

          Some Canadian provinces are largely rural with small populations and the loss of just one doctor can result in a shortage in a specialty causing long wait times, exactly the same as rural areas in the US. That can result in the need to go to another province or the US for procedures. Four of the 10 Canadian provinces have less than 1 million people and two are just barely over. Only four provinces have over 1.3 million people. Only 8 of the 50 states have less than 1.3 million people.

          Dental care is not covered under Canadian Medicare, so interestingly some Canadians do “dental tourism” and go to places like Mexico for much less expensive dental work like root canals, implants, etc.

      2. Phacops

        Americans are a uniquely gullible people. Always have been, especially when in our history particularly authoritarian and clannish borderlands people settled the Appalachians. Their malignant influence is still felt. They never trusted the government but they were stupidly happy to shoot themselves in the foot, like selling their land to coal companies for pennies to the acre.

        During the great industrialization in the North, they, along with others desperate for decent work, migrated to the factories spreading that authoritarian gullibility. Look at Detroit. It is no accident that Oakland County is nearly lilly white, embracing both wealthy communities and white-trash neighborhoods, courtesy of that southern borderlands mentality.

        Asking Americans to invest in the public good is still a losing proposition. Only a profound shock, like a great depression, will change that, and I don’t think we are near that desperate yet. Let’s hope that when a Bernie Sanders is needed one will be available.

  2. Ignacio

    This is an excellent post. Isn’t it the case that PE firms are not alone in this business of extracting money form everybody else? It may be these mentioned here are the most notorious but what about the whole ecosystem of PE firms, asset managers, hedge funds, mutual funds, pension funds etc. all in search for returns and participating in whatever extracting scheme –besides sound investments that give cover to their not-so-nice investments– in any sector and anywhere around the world?

    Whenever you visit a web page from an asset manager or mutual fund they present themselves as the agents of sustainability, the responsible investing guys, but I wonder how many times they end financing whatever brings returns without any consideration on responsibility or sustainability.

  3. cnchal

    > . . . PE firms believe they face little or no downside market risk in these buyouts.

    . . . and the political risk being faced now, . . . is bupkis.

    Politicians have promised public sector employees, pensions that no one in the private sector has, and to make good on that, “investments” that shoot for the stars are done.

    That those “investment” result in surprise medical gouging is immaterial as long as the public sector pensioners get theirs.

    It’s classism all the way. Besides, how are you going to make them stop? Make the now tax deductible debt payments no longer deductible? The howls from the Saurons will pierce your eardrums. then they can gouge you some moar, when bleeding from the ears and you go to emergency.

  4. Bob

    Ahh, so the curtain is being pulled back.

    Surprise, surprise.

    Our own pension / retirement funds are being used to saddle us with unending and ever increasing debt.

    And we can expect for the single payer option to be fought and nail.

    The dollars funding the efforts against single payer are coming from our own pockets.
    So we pay the insurance companies to use every opportunity to delay, dispute, or deny coverage with our dollars.
    And come to find out that the PE firms funded by our pension dollars are fighting to keep the present model too.

    No wonder healthcare costs do much.

  5. Teejay

    Is there any real economy benefit from PE? Perhaps my question derives from too small a sample size, but I’ve never see that story. Only one’s showing them to be pond scum. Off with their heads! Do away with the bastards.

  6. David in Santa Cruz

    Back in 2015-16 I was involved in the investigation of one of these schemes — an ambulance company that had been through a LBO/Strategic Bankruptcy and that was then being peddled by Warburg-Pincus; later briefly owned by Envision and fobbed-off to KKR. Their business model appeared to be a mob-style protection racket. They were shaking-down everyone from government agencies, to hospitals, to their own employees — but they seemed to have enormous behind the scenes political leverage.

    It comes as no surprise that the “medical industry” is emerging as the hidden source of the half-million dollars spent in the recent CalPERS board election.

    As always: follow the money…

  7. Susan the Other

    The Military Industrial Complex is a racket. So is the Medical Industrial Complex. It looks like rats jumping ship from the old to the new. Rackets, are of course, illegal. That is to say, against the law. But who cares? Well Naked Capitalism cares; Eileen Applebaum cares; Bernie Sanders cares. Congress is “looking into it”. This information is so infuriating I don’t see how Congress can keep its composure. Oh, because PE controls them, I forgot. So it’s not just racketeering, it’s layers of racketeering: From the military to the medical; from the hospitals and doctors to the “regulators” and to the “investors”; from reliability to carelessness and etc. And we are the fools because our pension funds – the biggest/only cache of capitalist excess – are funding it. And – god forbid – if the pension funds can’t skim up 8% returns the game will be over. The Medical Industrial Complex has taken on a new, sinister and callous form of profiteering. It is extortion disguised by legitimate looking investments. But we can all relax because “Congress is looking into it.” The facilitators. The enablers. Good old Congress. I wonder what twisty little plans Liz might have for this problem – that was created by her beloved market.

  8. flora

    Private Equity in medicine: when Capitalism becomes Cannibalism.

    Thanks for your continued reporting on PE and pensions.

    1. flora

      As these companies grow in scale and scope and become the major providers of outsourced services, they have gained greater market power in their negotiations with both hospitals and insurance companies: hospitals with whom they contract to provide services and insurance companies who are responsible for paying the doctors’ bills.

      Hospitals have consolidated in order to gain market share and negotiate higher insurance payments for procedures. Healthcare costs have been driven up further by the dynamics associated with payments for out-of-network services.

      Seems like M4A would eliminate this driving dynamic. PE must hate the idea of M4A.

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