Michael Olenick: How My Experience with Healthcare.gov Shows “Better” Software May Not Be the Solution
By Michael Olenick, a regular contributor on Naked Capitalism. You can follow him on Twitter at @michael_olenick
This piece about my attempts to enroll on healthcare.gov runs the risk of being long, frustrating, and potentially repetitive, but that simply reflects the experience itself. But it also gives a taste of the nature of the problems and where the remedies might lie.
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