Obamacare Rollout: Will Insurers Be Hoist on the Enrollment Petard?
The Wall Street Journal looks to have used an interview by Ezra Klein on Obamacare tech woes as the basis for a reported piece on how insurers were having so much trouble with the Federal marketplaces that they were having to check and in some cases process enrollments manually. That’s clearly unworkable at anything resembling the scale of expected participation. But not only does the Journal article corroborate and add more color to an ugly story, but it also mentions a different type of problem, that of eligibility, in passing. That’s actually a hugely important and presumably separate subroutine in the system, and if that is also broken or buggy, it has serious implications of its own.
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