What We Can Learn from Gen Z Workers

Yves here. With the prospects for groaf uncertain, even before getting to the question of planetary degradation, Gen Z members not being sufficiently deferential in workplaces may not be surprising. But their openness is. We do live in a society where for most, selling your labor is a condition for survival. Has Covid and boomers retiring sufficiently thinned the workforce that they have the leverage to reset the terms of their employment on a widespread basis, as happened after the Black Plague? Now having said that, the on-call norm that started with spread of cell phones and the Internet is unreasonable and unhealthy. If wide spread Gen Z distaste for an extreme competition/workplace focus game roll only that back, it would amount to a big and salutary change.

By Sonali Kolhatkar, an award-winning multimedia journalist. She is the founder, host, and executive producer of “Rising Up With Sonali,” a weekly television and radio show that airs on Free Speech TV and Pacifica stations. Her most recent book is Rising Up: The Power of Narrative in Pursuing Racial Justice (City Lights Books, 2023). She is a writing fellow for the Economy for All project at the Independent Media Institute and the racial justice and civil liberties editor at Yes! Magazine. She serves as the co-director of the nonprofit solidarity organization the Afghan Women’s Mission and is a co-author of Bleeding Afghanistan. She also sits on the board of directors of Justice Action Center, an immigrant rights organization. Produced by Economy for All, a project of the Independent Media Institute

My oldest born is a high school junior, taking his first steps into the hypercompetitive and bewildering world of undergraduate college applications and future careers. So, I was drawn to a recent headline in Fortune proclaiming, “Bosses Are Firing Gen Z Grads Just Months After Hiring Them—Here’s What They Say Needs to Change.” The story covers a new study about hiring trends among employers and rather than examine what employers need to do to attract and retain new graduates—generous salaries, good benefits, work-life balance, creativity, and job security—it was a diatribe against new graduates.

Not only do employers accuse young people of a “lack of motivation or initiative,” they complain that they are “late to work and meetings often, not wearing office-appropriate clothing, and using language appropriate for the workspace.”

Nowhere in the story is it mentioned that the class of 2024 entered as freshmen the year the world shut down. The COVID-19 pandemic and its resultant lockdowns impacted young people disproportionately. At a time in their lives when social interaction was just as important as academic work, if not more, they were forced to isolate, albeit for good reason. But their mental health suffered and we as a society made no systemic effort to address it. Instead, they were left to their own devices, to care for their mental health, and to sort out their attitudes toward work and careers.

Also, nowhere in the story is there an acknowledgment of the fact that young people’s futures have been sacrificed on the altar of corporate oil profits. As the world burns and floods and faces storms and as catastrophic climate forecasts erase Gen Z’s future, society demands they sport good attitudes and behave as though nothing is wrong and no mass intervention is needed to rectify the situation. Instead, Gen Z has to face climate devastation as individuals.

What the Fortune story covering the study of newly graduated employees does mention is how schools are trying to prepare kids for the corporate grind, citing one high school in London that “is trialing a 12-hour school day to prepare pupils for adult life.” This is shared with no sense of irony about the fact that workdays in a civilized society ought to be no more than 8 hours long.

Employers are apparently looking for workers who have “a positive attitude and more initiative.” If that sounds out of touch, there’s more. A career adviser told Fortune that young hires would do well to “[b]uild a reputation for dependability by maintaining a positive attitude, meeting deadlines, and volunteering for projects, even those outside your immediate responsibilities.” In other words, if you want to keep your job, take on more work than you were hired to do.

Long hours and extra work are part of the ethos of a dying corporate culture where workers sacrificed their lives and well-being for their bosses, and—a few decades ago—might have been rewarded with enough to live on. That capitalist contract is defunct. A separate September 2024 study of Gen Z salary satisfaction showed that 87 percent of those surveyed felt they were underpaid. A Pew study from May 2020 concluded that today’s youth “are on track to be the most well-educated generation yet.” This naturally leads to high expectations of employers. But nearly half of those surveyed in September earn only between $30,000 and $60,000 a year, which in today’s economy is not enough to live on. If young workers lack a positive attitude, they have good reason.

Pew also found that “Members of Gen Z are more racially and ethnically diverse than any previous generation.” In the past year especially, young Americans have watched an unfolding genocide in Gaza aimed at people who look a lot like them. That genocide, funded by their parents’ tax dollars and their college endowments, has played out in horrifying detail on their Instagram and TikTok accounts, inuring them from the political punditry downplaying Israel’s culpability. Their college campus protests and encampments haven’t worked to stop U.S. funding to Israel.

It’s no wonder that Gen Z is breaking from older generations by being disproportionately and unapologetically pro-Palestinian. It’s also no wonder that they are jaded about their own future in a nation whose government actively cheers on the extermination of their Palestinian peers.

Gen Z is left to deal with massive systemic failures—climate change, pandemics, and genocide—as individuals. Why are we shocked then that they are prioritizing their own physical and mental health? No one else is doing so.

A February 2024 Stanford Report article on Gen Z workers interrogated the employment values and expectations of young people and concluded that they “question everything and everyone—from their peers, parents, or people at work,” and “[t]hey are also not afraid to challenge why things are done the way they are.” They prefer collaboration and consensus over hierarchy and, most importantly, they value mental health and work-life balance.

Gen Z workers grew up seeing their parents bring work home, work after hours, work overtime without compensation, and make themselves available to answer phone calls and emails at all hours. In return, they watched older generations suffer mass layoffs, failed union drives, and stagnating salaries. If they reject the idea of one’s work life ruling one’s home life, it seems that young workers have a lot to teach their older peers and employers rather than the other way around.

In spite of myself, I often urge my 17-year-old to focus on getting good grades so that he can get into a good college and land a good job that pays well enough to live on. But such logic assumes we live in a merit-based economy where hard work pays off. Those of us who are 40 and older know firsthand how much of a lie this is. I can tell my snarky teen barely humors me when I urge him to prioritize his grades. And I can imagine him doing the same to a future boss who might urge him to have a “positive attitude” at work.

Rutgers University public relations professor Mark Beal, author of Decoding Gen Z, told Fortune, “Gen Xers, boomers, even older millennials, they live to work. Work is driving them. It’s energizing them.” Meanwhile, “Gen Z works to live.” They prioritize their mental health over Wall Street’s financial health.

Are they on to something? Instead of excoriating young people for prioritizing their well-being overwork, we would do well to learn from them. Gen Z is shifting our collective ethos to normalize asking what bosses owe workers instead of the other way around.

Print Friendly, PDF & Email

23 comments

        1. steppenwolf fetchit

          There was a companion word coined to go with groaf. And that word was jawbs. ( Or was it jawbz?)

          Anyway, groaf and jawbs.

          Reply
  1. Burritonomics

    FTA – “Gen Xers, boomers, even older millennials, they live to work. Work is driving them. It’s energizing them”

    Gen X here. Of my contemporaries , no one I know is in any way “driven by” and “energized” by wage labor. Good Lord.

    Reply
    1. Mikel

      Remember when GenX was called “slackers”? That’s what they used to call trying to attain some sort of work/life balance.
      Everything old is new again in the marketing astrology.

      Reply
  2. EDS

    Also Gen X – we absolutely are not “energized” by our work. While we may be resigned to the inevitability of work as a requirement to exist – and willing to “put in the hours” as required by the system – we are definitely far more contemptuous of the concept of (or completely without belief in) a “social contract” than are(were) our Boomer forebears. We know it’s all B.S. – we just know how to Eddie Haskell our way through when necessary. Or, as the Penguins of Madagascar say: “Smile and wave, boys… smile and wave”

    Reply
  3. Random Shmo

    When I worked as a lowly local journalist, I had the occasion to talk with a local small manufacturer about five or six years ago. He complained about the laziness of the young ‘uns, who didn’t want to work or would ghost him after the first day. I couldn’t help notice that there was also a high-end sports car parked out front of the business.

    Bosses have been complaining that workers are lazy ever since there were bosses and workers. You can see it in, for example, the late 14th century poem Piers Plowman, where Piers calls upon Hunger to whip those lazy, uppity peasants back to work.

    As ever, it is all about maintaining the boss’ lifestyle.

    Reply
  4. ciroc

    In the past, (white-collar) workers were promised regular raises, regular promotions, and lifetime employment, and could afford to support their families, send their children to college, and buy houses and cars. In those days, every worker was proud of and loyal to his or her company. One day, however, management realized that its mission was to maximize shareholder value, and it began to see workers as an obstacle to achieving that goal. Workers began to be underpaid, overworked, and easily fired. The workers were not betraying the company; the company was betraying the workers.

    Reply
  5. NotThePilot

    As the Neech once said (loosely), “The world revolves around the creators of new values, silently”. Or another one in this context: “There is wisdom in realizing that much of the world reeks: loathing itself grants wings and dowsing powers”

    I see and hear first-hand how younger family are really discouraged in general today, and it sucks to see. But at the same time, even if they don’t realize it themselves, I think they (and a contingent of the rest of us) are figuring things out. Obviously, economic behavior will change a lot. I think the surest sign though is people becoming less materialistic and more spiritual, just definitely not in the same way as traditional, organized religion.

    And like Burritonomics said, the author seems to be projecting an over-achiever mindset onto earlier generations a bit. She seems pretty self-aware though, enough to understand generational phenomena often ebb and flow in bigger waves. I think she just wanted to keep the article short & personal, so a deeper-dive on the history of American disdain for work was out of scope.

    Reply
  6. eg

    My own father (a member of what they call the “Silent” generation) always said “work to live, don’t live to work.” I guess he was ahead of his time.

    My eldest is a member of this 2024 university GenZ cohort. I have been impressed with her independence (she hasn’t lived at home since she was 19 years old). Right now she’s waiting tables and prepping for her LSAT, law having been her goal since she was about 12 years old (no idea where that came from — no lawyers in either my wife nor my extended families). She seems to have managed the Covid disruption better than many.

    Our youngest, on the other hand, has been struggling mightily since Covid hit when he was in Grade 9. He is at what you in the US would call a junior college (here they are called community colleges) in a one year certificate program for “911 and Public Safety Communications.” We worry a bit about his completing it successfully, since he openly dislikes school. What can we do, really, other than remain hopeful and ready to help pick up the pieces if it all goes sideways?

    Reply
  7. Alice X

    Waiting for groaf, Godot, the revolution? Oh glory be, I’ll wait no more, I have my absentee ballot in front of me. /s

    Reply
  8. Lefty Godot

    If Gen Z will not prioritize work, immigrants can no doubt be found who will do so. It’s the American Way!

    Reply
  9. chuck roast

    Could also be a bit of elite overproduction. These young people are not dopes. Boomers saw a broad road ahead. The ‘ute of America…not dopes…probably see a narrow road ahead with a lot of potential pitfalls.

    I spoke with a barista a while ago who told me she had a uni degree and $27K in student debt. If I see her again I’ll tell her she would be an acceptable immigrant under the Russian Federation’s new open door policy.

    Reply
  10. Rip Van Winkle

    The Frankenstein Monster that Rory Gilmore became was created by Lorelei (mostly), Richard, Emily and the rest who indulged her – that was my takeaway of the Gilmore Girls show, set in a fictional Connecticut hamlet not far from Yale. Likewise with the “elite” high school and university mania theme. So can’t blame Gen Z for how they are on a CORPORATE job. Sow the wind, reap the whirlwind. Don’t get me wrong, great article and conclusion – I hope so.

    Reply
  11. Mario Golden

    This likely describes a subset of Gen Z in the US and wealthy Western nations. More research is needed on Gen Z worldwide, including in poorer nations, and immigrant/migrant communities, to see how the trends compare.

    Reply
  12. Matthew G. Saroff

    Business has been eating its seed corn, residual goodwill of the workers from before the Carter administration, and with “Gen Z” they have finally emptied their granaries.

    Reply
  13. hauntologism

    Zoomers and the Palestinian Question: one in five Gen Z’ers can be categorized as “holocaust deniers” according to a 2023 poll in the Times of Israel.

    Reply

Leave a Reply

Your email address will not be published. Required fields are marked *