Category Archives: Social values

The Case Against Passion

“Passion” became fashionable in business at around the time other forms of emotional overshoot were hot, like “delighting customers.” While there may have been earlier efforts by Tom Peters and other corporate quacks gurus to infuse staid, supposedly rational business behavior with more pizzaz, the passion fashion seemed to take hold in the dot-com era. And that in a perverse way makes perfect sense.

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Wolf Richter: Taking Bosses Hostage – A Labor Negotiating Tactic In France

At 2 p.m on Thursday, the final day of the annually required wage negotiations that were going nowhere, Bruno Ferrec, the man in charge of the nine Fnac stores in Paris, and his HR Director were “retained” by 120 of his employees at a conference room at the Hotel Ibis in Paris. “For now, we do not know when we will let him go,” said the representative of the CGT, one of the unions involved in the negotiations. And the police did nothing.

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Dying for Satisfaction: Being Happy with Your Doctor is Bad for Your Health

There is an important study in the Archives for Internal Medicine last month, which escalates an ongoing row as to whether patient satisfaction is in any way correlated with positive medical outcomes. The answer is yes, and the correlation is negative.

This finding is of critical importance, not just in understanding why American medicine is a hopeless, costly mess, but also as a window into how easy it is for buyers of complex services to be hoodwinked by their servicer provider, whether via the provider being incorrectly confident about his ability to do a good job or having nefarious intent.

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World Bank Nominee Kim Under Fire for “Dying for Growth” Book

The US nominee to lead the World Bank, Jim Yong Kim, has come under attack for editing a book called “Dying for Growth.” It apparently performs the cardinal sins of questioning whether a relentless pursuit of growth produces necessarily produces good outcomes and taking issue with neoliberalism. From the Financial Times:

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On the Meaningless of Contracts and the New Optionality

An old saying is that contracts are only as good as the parties that enter into them. And the evidence is growing that when there is a meaningful power disparity between two parties to an agreement, the odds are high that the bigger player will elect to behave badly. This blog is rife with examples: pervasive contractual and regulatory violations in securitizations and foreclosures, banks exploiting not just ordinary consumers with “tricks and traps” but even billionaire clients; debt collection abuses; routine raiding of employee pensions while CEO pay and perquisites remain sacrosanct; and, of course, the pilfering of customer accounts at MF Global.

And conditions on the ground are even worse. Hoisted from comments:

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Adam Davidson Presents the Trophy Nanny as 1% Status Symbol

In his role as the Lord Haw-Haw of yawning income disparity, Adam Davidson reports on the world of elite nannies in his latest New York Times piece, “The Best Nanny Money Can Buy.” Child caregivers perceived to be good enough for the superrich (which means they might need to possess other skills, like speaking Mandarin, cooking restaurnt-level meals, being able to ride and groom horses or sailing) make big bucks!

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Mark Ames: The One Percent’s Plan for the Rest of Us – Livestock to be Milked for “Rent”

Yves here. Mark Ames’ post discusses the institutionalization of a regressive policy, that of trying to eke more corporate growth out of extracting more and more out of workers rather than sharing the benefits of productivity gains with them.

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Yes, Virginia, Heads of Nonprofits Get Egregious Salaries Too

One of the side effects of increased income disparity is the assumption in some circles that anyone who has a “big” job deserves a lot of money, whether or not the circumstances or their performance warrants it. It wasn’t all that long ago that the prevailing assumptions were radically different: CEOs (except maybe in the auto industry) did not see themselves as near royalty, and most well run businesses recognized that firing staff in downturns and rehiring was costly (search time and training are bigger costs than most top brass admit to themselves).

A great piece at the Village Voice, “The Nonprofit 1 Percent” describes how this logic plays out in the not-for-profit sector.

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David Apgar: The Trouble With Jeff Sachs

Yves here. This post echoes some of the messages of Nassim Nicholas Taleb’s article The Fourth Quadrant and our piece Management’s Great Addiction

By David Apgar, the co-founder of GoalScreen LLC, which has a free cell phone app in testing at www.goalscreen.com that helps you test what you think drives results in your job, fitness program, love life, investments, and upcoming sports events in order to determine which assumptions are helping you succeed and which ones are undermining you

Jeff Sachs has always been the most outspoken advocate of development aid so it would be out of character if he were not outspoken about becoming the head of the World Bank. But there has always been a lingering concern about his projects and his approach to development. And it sheds a lot of light on where development, economics, and politics are heading even if it’s the wrong concern.

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US Air’s Consumer Fraud, or Yet Another Reminder Why We Need Regulation

As you might know, since I gave a wee plug, I was on a panel at The Atlantic’s Economy Summit on Wednesday. Even though NC readers know much Rubinite/Hamilton Project thinking dominates the Democratic party, it was a bit surreal to see how many of its core assumptions were pretty much unquestioned, such as the belief that Bernanke did a great job in the crisis (more on that in later posts) or that regulation needed to be done judiciously if it was to be done at all (note I was on the panel that had the most people urging bolder action, but the day was dominated by “pragmatists”.)

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Bill Black: (Re) Occupy Greece

Bill Black, the author of The Best Way to Rob a Bank is to Own One and an associate professor of economics and law at the University of Missouri-Kansas City. Cross posted from New Economic Perspectives.

While the Occupy Wall Street (OWS) movement set its sights on occupying a financial center, Germany has accomplished the vastly more impressive feat of occupying an entire nation – Greece. Germany has experience at occupying Greece having done so during World War II. The art of occupying another nation is to recruit a local puppet to do the dirty work required to repress the citizens. Germany used several puppets, most notoriously the murderous Ioannis Rallis, to (nominally) rule Greece and terrify the Greek people during World War II. (After Germany’s defeat, Rallis was executed for his treason.)

This time around, Germany has been far more successful in recruiting and using a puppet to (nominally) rule Greece and terrify the Greek people before the German occupation.

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We Speak on RT TV About Goldman’s Predatory Culture and the Latest Stress Tests

I ducked out of the Atlantic Economy Summit to see Lauren Lyster of RT TV. We talked about the hot story of the day, the New York Times op-ed by departing Goldman executive director Greg Smith that decried what he saw as a deterioration in the firm’s values over his 12 year career.

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