Saturday, February 7, 2026
Why Bad Customer Service Won’t Improve Anytime Soon
Why companies find it profitable to provide crapified customer service: this is by design, rather than reflecting incompetence.
London Tops Global Study for World’s Worst Microplastics Pollution
London tops four cities examined for microplastics pollution; still early days for assessing this pollution’s impact on human health.
How Sales Shopping Is Killing the Planet
Rampant holiday sales are symptoms of the throwaway culture, and exacerbate the worldwide waste crisis.
7 Science-Based Strategies To Boost Your Willpower and Succeed with Your New Year’s Resolutions
New Year’s self-improvement! Tips on how to organize your life to as to improve your willpower.
Reports Of Patients’ Deaths Linked To Heart Devices Lurk Below Radar
Another KHN scoop on how the FDA has been hiding reports of bad outcomes with medical devices, in this case, ones for heart disease.
2:00PM Water Cooler 12/27/2019
Today’s Water Cooler: Open thread.
The Loss of Fair Play
How the importance of at least pretending to be fair has eroded, and why that matters.
How Amazon Gains Control & Domination
Amazon takes over the last mile and everything else.
2:00PM Water Cooler 12/26/2019
Today’s Water Cooler: Open thread
An Extremely Online Christmas Sampler
A Boxing Day unwrap-up of bright shiny objects
